Our Communications Center representatives are available during business hours to take your calls. You may contact us by phone, live chat, text, secure online form or by mail. Our Communications Center is available during business hours, 8:00 am - 5:00 pm EST Monday through Friday.
Phone
Toll-Free: 800-837-8111
Locally: 419-659-2141
Live Chat
Live chat online with one of our friendly and knowledgeable representatives. From our homepage you'll see a "chat with us" pop-up in the bottom left portion of your screen. Not seeing this, simply reload the home page.
Text
Text us during normal business hours at text@theubank.com.
Secure Email
This convenient form allows you to submit your comments or questions through secure email. Either Click Here or click on the Email Us tab to the right of the screen.
In case of errors or a request for information, please be sure to include your account number, contact information and why you think there is an error. You can also send an inquiry in writing to the mailing address below.
Mailing Address
The Union Bank Company
105 Progressive Drive
Columbus Grove, OH 45830
105 Progressive Drive
Columbus Grove, OH 45830
Connect with your local banker.